Sarovar App- Terms Of Use

Date: 15.10.26

Welcome to Sarovar App, a platform owned and operated by Behtar Technology Private Limited (“Company”, “we”, “us”, or “our”) with corporate office at 1501, 19th Main Rd., Sector 1, HSR Layout, Bangalore, Karnataka - 560102. These Terms of Use (“Terms”) govern your access to and use of the Sarovar App, Website, and related Services.

By accessing, downloading, or using the Sarovar App or Website, you (“User”, “you”, or “your”) agree to be bound by these Terms, along with our Privacy Policy which form an integral part of this agreement. If you do not agree to these Terms, please do not use or access our Services.

We may update, modify, or revise these Terms from time to time. Any material changes to these Terms shall be communicated through the App, Website, or via notification. Your continued use of the Services following such changes shall constitute your acknowledgment and acceptance of the revised Terms.

Further, the Platform may, from time to time, introduce additional features, services, promotional campaigns, or other offerings, each of which may be governed by separate terms and conditions (“Supplementary Terms”). Such Supplementary Terms shall be made available through appropriate hyperlinks or other accessible means on the Platform. By participating in, accessing, or using such features, services, or campaigns, You expressly agree to be bound by the applicable Supplementary Terms in addition to these Terms.

These Terms of Use constitute a legally binding agreement made between you, (“you”), and the Company concerning your access to and use of the Sarovar App and any related website, media channel, feature, content or service connected to it (collectively, the “App”). By logging in and/or creating an account or using the App, you confirm that you have read, understood and agreed to be bound by these Terms of Use, and Privacy Policy. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, YOU MUST NOT USE THE APP AND MUST DISCONTINUE USE IMMEDIATELY.

The App is intended for users who are at least 18 years old and is not intended for distribution to or use by any person in any jurisdiction where such use would be contrary to law. Persons who access the App from other locations do so on their own initiative and are responsible for compliance with local laws.

About the App

Sarovar App is a subscription-based devotional app that lets you personalise your phone and watch devotional content. It includes: (1) static and live deity wallpapers for your lock and home screen; (2) devotional alarm tones and ringtones, such as aartis, jaaps and mantras; (3) personalised Status cards using your photo and name, which you can share to apps such as WhatsApp and Instagram including others; and (4) devotional videos, series and festival collections. The App is available in English, Hindi and other regional languages.

User Representations

By using the App, you represent and warrant that: (1) the information you provide (such as name and photo) will be true, accurate and current; (2) you will keep that information updated; (3) you have the legal capacity to agree to these Terms; (4) you are not a minor; (5) you will not access the App through automated or non-human means such as bots or scripts; (6) you will not use the App for any illegal or unauthorized purpose; and (7) your use of the App will not violate any applicable law or regulation.

If you provide information that is untrue, inaccurate or incomplete, we may suspend or terminate your account and refuse current or future use of the App.

User Registration and Account

To use the App you must register with your mobile number and verify it with a one-time password (OTP). At the time of login, you must accept these Terms of Use and Privacy Policy on the login screen. Your account is created when you first verify your OTP. You agree to keep your device and OTPs secure and are responsible for all activity under your account.

In your Profile you can edit your name, photo and language, and log out. You may delete your account from within the App at any time (see “Account Deletion” below). We may remove or change a name or photo you provide if we decide, at our discretion, that it is inappropriate, obscene, impersonating another person or otherwise objectionable.

User Obligations

By accessing or using the Sarovar App, Website, or any related Services, you agree to comply with all applicable laws, our Platform Policies, and these Terms. You also agree to use the App responsibly, respectfully and in a manner that does not harm other users or the integrity of the platform.

Use the Sarovar App lawfully and respectfully: You agree to-

Not violate any applicable laws or regulations (whether in India or elsewhere).
Not attempt to circumvent security or technical protections, interfere with or overload our systems, or engage in activities such as introducing malicious code, scraping data, spamming, or attempting unauthorized access.
Not use automated tools, bots, or scripts that may misuse or disrupt the Services of Sarovar App.
Not interfere with or disrupt the experience of other users.
Not infringe upon the intellectual property rights of Sarovar App or any third party.
Provide Accurate Information: You must provide up-to-date information when registering or using Our Services, including Your correct mobile number. You must not impersonate any person or provide false or misleading information while using Sarovar App.
Keep Your Account Secure: You are solely responsible for maintaining the confidentiality of your account, including your login credentials, phone number, one-time passwords and payment details.
Do not share your account or credentials with anyone. Each account is intended for individual use and is linked to a single mobile number.
Sarovar App is not responsible for any loss or damage resulting from your failure to safeguard your account information.
Respect Intellectual Property: All content, trademarks, and materials owned or provided by Sarovar App remain the property of Sarovar App or its licensors. Unauthorized use may lead to account termination or other action as per our Platform Policies.

Subscriptions Terms & Billing

Subscription: Sarovar App offers the subscription-based model for the purposes of availing the Services on the platform. The payment for the subscription for availing the Services is within the app. By choosing to make the purchase, you acknowledge and agree that additional terms specific to the purchase, disclosed to you at the time of transaction may apply and are hereby incorporated into these Terms of Use. The validity of the subscription shall be thirty (30) days from the date of activation of the subscription model upon the payment of the amount as displayed on the Sarovar App.

Billing Cycle: Upon the registration of the User on the Platform, the User will be charged the subscription fee upon the completion of the trial period for the use of the Services and Content on the Platform, any other charges You may incur in connection with Your use of the Services, such as taxes and possible transaction fees, will be charged to the Payment Method for the specific transaction. The period of the billing cycle will depend on the type of subscription plan that the User chooses when the User registered for the Services and transaction is successful.

Payment Method: For the use of the Services of the Platform, We provide one or more Payment Methods. You authorise us to charge any Payment Method associated to Your account in case Your Primary Payment is declined or no longer available to us for payment of your subscription fees. If a payment fails for example, because it expires, lacks sufficient funds, or for any other reason and You do not cancel your subscription, We may suspend Your access to the service until a valid payment method is successfully charged. However, You still liable for any unpaid charges.

Updating your Payment Method: You may update your Payment Methods and We may update Your Payment Method using information provided by the payment service providers. Following the updating of the Payment Method, You authorise us to continue to charge the applicable subscription via Payment Method(s).

Changes to the Price and Subscription Plans: We may change Our subscription plans and the price of Our Service from time to time. We will notify You at least one month before any price changes or changes to your subscription plan will become effective.

Refunds: Once a subscription fee has been charged and the period has started, the fee is non-refundable, and we do not give partial refunds for unused time after you cancel, because access continues until the end of the paid period. This is subject to the exceptions below. We will consider a refund in these cases:

Duplicate or incorrect charge. You were charged more than once for the same period or charged an incorrect amount.
Technical failure. A technical error on our side prevented you from accessing the Content for a substantial part of the paid period, and we could not fix it.
Charge after valid cancellation. You were charged after cancelling before the renewal date.
Discontinuation. We discontinue the App or your plan during a paid period [refund of the unused portion].
Legal requirement. A refund is required by applicable law.

To request a refund in these cases, contact us at himanshu.singh@gyantv.in within [48 hours] of the charge with your registered mobile number, the date and amount of the charge, and a screenshot or description of the issue. We will review and respond within 15 working days.

Intellectual Property Rights

Unless otherwise indicated, the App is our proprietary property. All source code, databases, functionality, software, designs, wallpapers, audio, ringtones, video, text, photographs and graphics in the App (the “Content”) and the trademarks, service marks and logos contained in it (the “Marks”) are owned or controlled by us or licensed to us. They are protected by copyright, trademark and other intellectual property laws of India and international conventions.

Provided that you hold an active subscription or free trial, we grant you a limited, non-exclusive, non-transferable, revocable licence to access the Content and to download, set or share it solely for your personal, non-commercial use, within the features the App provides. Except as expressly permitted, no part of the App or Content may be copied, reproduced, republished, redistributed, sold, licensed, or otherwise exploited for any commercial purpose without our prior written permission. We reserve all rights not expressly granted to you.

Content that you download to your device (for example, a wallpaper or ringtone) remains our Content or our licensors’ Content. Your right to use it ends if your subscription ends, to the extent technically feasible.

Prohibited Activities

You may not access or use the App for any purpose other than that for which we make the App available. As a user, you agree not to:

Systematically retrieve or scrape data or Content from the App to create a collection, database or directory without our written permission.
Copy, record, rip, republish, reproduce, redistribute or sell any wallpaper, ringtone, video or other Content, except as the App’s features allow for personal use.
Share your account, or allow multiple people or devices to use one subscription, beyond what the App permits.
Trick, defraud or mislead us or other users, including by attempting to learn sensitive account information.
Circumvent, disable or interfere with security features of the App, including features that restrict copying or downloading of Content or enforce subscription limits.
Use the App in a manner that harms or disparages us or violates any applicable law.
Use information obtained from the App to harass, abuse or harm another person.
Upload or transmit viruses, malware or any material that interferes with the operation of the App.
Use any automated system, such as scripts, bots, spiders, scrapers or data-mining tools, to access the App.
Remove any copyright or proprietary notice from any Content.
Impersonate another person, or upload another person’s photo or name to a Status card without their permission.
Use the App or Content for any commercial purpose, to compete with us, or to advertise or sell goods or services.
Decompile, disassemble or reverse engineer the App, except as permitted by law.
Use the App to create content that mocks, insults or disrespects any religion, deity, community or belief, or that promotes hatred or violence.
Sell or transfer your account.
Interfere with, or create an undue burden on, the App or its networks.
Harass or threaten our employees or agents.

Licence to Use

Licence: We grant you a revocable, non-exclusive, non-transferable, limited right to install and use the App on mobile devices that you own or control, strictly in accordance with these Terms. You shall not: (1) except as permitted by law, decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the App; (2) modify, adapt, translate or create derivative works of the App; (3) violate any applicable law in connection with your use of the App; (4) remove or obscure any proprietary notice; (5) use the App for any revenue-generating or commercial purpose; (6) make the App available over a network where multiple devices or users can use it at once; (7) use the App to create a competing product or service; or (8) use the App to send automated queries or unsolicited commercial messages.

Device permissions: To provide its features, the App may ask for your permission to: set wallpapers; set ringtones and alarms; access storage and media (to download Content and upload your photo); send notifications; and auto-read OTP messages. You can grant or withdraw permissions in your device settings, but some features may not work without them.

Alarms: Alarm and ringtone features depend on your device, operating system and settings. We do not guarantee that an alarm will ring at the set time and you should not rely on the App as your only alarm for time-critical needs.

Third-Party Services and Content

The App may contain links to, or let you share Content to, third-party apps and services such as WhatsApp, Instagram and other platforms (“Third-Party Services”), and may use third-party providers for payments, analytics, advertising attribution and hosting. We do not control and are not responsible for Third-Party Services, including their content, accuracy, privacy practices or terms. When you share a Status card or other Content to a Third-Party Service, your use of that service is governed by its own terms, and you do so at your own risk. We do not endorse any Third-Party Service. Any purchases you make from third parties are solely between you and them.

Religious and Devotional Content Disclaimer

Content in the App, including aartis, mantras, jaaps, videos and descriptions, is provided for devotional and personal use. Traditions, practices, pronunciations and interpretations vary among communities and regions, and we do not claim that our Content is the only correct or complete version. The App does not provide religious, spiritual, medical, psychological or professional advice. Any claim of benefit from chanting, listening or other practices is a matter of personal faith and is not guaranteed.

Term and Termination

These Terms remain in effect while you use the App. We may suspend or terminate your account or access, with notice where reasonably practicable, if you breach these Terms or any law, if we are required to by law, or if we discontinue the App. If we terminate your account for your breach, you may not create a new account without our permission, and no refund will be due except as stated in our Refund Policy or required by law. You may stop using the App and delete your account at any time.

Account Deletion

You can delete your account from within the App. Deleting your account also deletes your personal data, as described in our Privacy Policy, subject to limited retention required by law or for legitimate purposes such as fraud prevention, tax and accounting records, and dispute resolution. Deleting your account will also cancel your subscription.

Modifications and Interruptions

We may change, modify or remove Content, features, languages, plans or pricing at any time. We will try to give reasonable notice of material changes that affect paid subscribers. We cannot guarantee that the App will be available at all times, and it may be affected by maintenance, hardware, software, network or other problems. We will not be liable for any interruption or discontinuance except as required by law

Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Subject to the Dispute Resolution section, the courts at Bengaluru, Karnataka, India shall have exclusive jurisdiction over any dispute arising in connection with these Terms.

Dispute Resolution

These Terms shall be governed by the laws of India. If any dispute, controversy, or claim arises out of or relates to these Terms and Conditions, or your use of the App, both parties agree to first attempt to resolve the matter amicably through mutual discussion. If the dispute cannot be resolved through discussion within 30 (Thirty) days, it shall be referred to and finally resolved by binding arbitration under Sole Arbitrator appointed mutually. The arbitration shall be conducted in accordance with the Indian Arbitration and Conciliation Act, 1996. The arbitration proceedings shall take place in Bangalore, Karnataka, India and the proceeding shall be conducted in English. The decision of the arbitrator(s) shall be final and binding on all parties, and may be entered as a judgment in any court of competent jurisdiction.

Corrections

The App may contain typographical errors, inaccuracies or omissions, including in descriptions, pricing and availability. We may correct them and update information at any time. If a pricing error affects a charge made to you, we will correct it and, where you were overcharged, refund the difference.

Disclaimer

To the fullest extent permitted by law, the App and Content are provided on an “as is” and “as available” basis, and your use of the App is at your own risk. We disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the App will be uninterrupted, error-free or free of bugs or viruses, that alarms or ringtones will function on every device, or that Content is complete or accurate. We are not responsible for any Third-Party Service or for any transaction between you and a third party. Nothing in this section excludes any right or remedy you have under applicable consumer protection law that cannot be excluded.

Limitation of Liability

To the fullest extent permitted by law, We and Our directors, employees and agents will not be liable to you or any third party for any indirect, consequential, incidental, special, exemplary or punitive damages, including lost profit, lost revenue or loss of data, arising from your use of the App, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising out of or relating to these Terms or the App will not exceed the total amount you paid us for the App before the claim arose.

Indemnification

You agree to indemnify, defend, and hold harmless Behtar Technology Private Limited, its affiliates, directors, officers, employees, licensors, and agents from and against any and all claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or related to:

Use or misuse of the App.
Your breach or violation of these Terms and Conditions, Privacy Policy, or Community Guidelines.
Your infringement or alleged infringement of any third-party rights, including intellectual property or privacy rights.
Any interaction, transaction, or dispute between you and third party.

Your Responsibility: You acknowledge that you are solely responsible for:

Maintaining the confidentiality and security of your account credentials.
Ensuring that your use of the App complies with all applicable laws and regulations; and
The consequences of any actions, decisions or communications made through your account.

App’s Right to Assume Defence: App reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you. In such an event, you agree to fully cooperate with App in asserting any available defences and in providing necessary assistance to resolve the claim.

Continuing Obligation: Your obligations under this Section shall survive the deletion of your account and the discontinuation of your use of the Services.

Electronic Communications, Transactions and Signatures

Using the App, accepting these Terms at login, and communicating with us by email or in-app constitute electronic communications. You consent to receive electronic communications, including notices, receipts and policy updates, by SMS, email, in-app message or push notification, and agree that these satisfy any legal requirement that communications be in writing. You agree to the use of electronic records and signatures under the Information Technology Act, 2000, and waive any requirement for physical signatures or non-electronic records. You may opt out of promotional notifications in your device or App settings, but service-related messages will continue.

Grievance Redressal

If you have any complaints, concerns, or grievances regarding your rights under these Terms, or the Services provided to you, you can contact us through the following channels. We will require the phone number linked to your account in order to process and resolve any grievance.

Email Support: For service-related issues such as app performance, please contact our support team at himanshu.singh@gyantv.in

Grievance Officer: For complaints relating to your rights under these Terms, or the Services provided to you, please contact our grievance officer at the details provided below:

Name:: Shruti Gupta
Email:: himanshu.singh@gyantv.in
Address:: 1501, 19th Main Rd., Sector 1, HSR Layout, Bangalore, Karnataka - 560102

Miscellaneous

These Terms, together with the Privacy Policy, Refund Policy, Community Guidelines and any policies posted in the App, constitute the entire agreement between you and us regarding the App. Our failure to enforce any right or provision is not a waiver of it. We may assign our rights and obligations to others at any time; you may not assign yours without our consent. We are not liable for any delay or failure caused by events beyond our reasonable control. If any provision of these Terms is held to be unlawful, void or unenforceable, it will be severed and the remaining provisions will remain in effect. No joint venture, partnership, employment or agency relationship is created by these Terms. These Terms will not be construed against us because we drafted them. You waive any defence based on the electronic form of these Terms or the lack of signature.